Shipping Policy
1. Digital Delivery
- As a provider of digital products, we do not ship physical goods.
- Upon successful payment, customers will receive their software download link directly from our website and the license key via email or WhatsApp (as specified at checkout).
- Delivery is instant or within 24 hours, depending on the product and verification requirements.
- If you do not receive your product within the expected timeframe, please contact our support team at support@algoridadigital.com.
- For faster response we insist customer to contact WhatsApp from bottom right of the website.
2. Order Processing Time
- Most orders are processed automatically upon payment verification.
- In rare cases, manual verification may be required, which could cause a slight delay in delivery.
3. Failed or Delayed Deliveries
- Ensure that your email address and WhatsApp number (if applicable) are correct at checkout.
- Check your spam or junk folder if you do not receive your email.
- Contact support if the issue persists.
💰 Refund Policy
Effective Date: 05 April, 2025
This Refund Policy is issued by Algorida Digital LLC, a U.S.-registered company providing digital software products, automation tools, and source-code-based services.
Please read this policy carefully before making a purchase.
1. No Refunds After Delivery
Due to the digital and downloadable nature of our products (including license keys, scripts, and software access), we do not offer refunds once a product has been delivered, downloaded, or activated. Digital products are not returnable, and access rights cannot be revoked once issued.
2. Trial Period for Evaluation
To ensure customer satisfaction and help users make informed decisions, we offer a 2-day free trial for eligible software products. You are encouraged to evaluate the product’s functionality, performance, and compatibility during this period before committing to a purchase.
3. Exceptions — Refund Eligibility
Refunds may be considered under specific exceptional circumstances, such as:
- Non-delivery of product (e.g., you did not receive download access, license key, or activation details, and our support team cannot resolve the issue).
- Duplicate payment was made unintentionally for the same product.
- Product malfunction due to technical error, where the issue is verified by our support team and a working version cannot be delivered within a reasonable timeframe.
4. How to Request a Refund
Refund requests (for eligible cases only) must be submitted within 48 hours of purchase. Requests submitted after this period may not be considered.
Please include the following information in your email:
- Order number
- Proof of purchase (receipt or payment confirmation)
- Description of the issue
- Screenshots or relevant supporting documentation
📧 Send refund requests to: support@algoridadigital.com
Our support team will investigate and respond to your request within 3 business days.
5. Delivery Definition
A product is considered “delivered” when:
- A license key or download link is sent to your email
- You gain access to a private portal, dashboard, or member area
- You receive any file, script, or documentation associated with your order
6. Payment Platform
All payments are securely processed by Paddle, our authorized payment processor. In some cases, refund decisions may be reviewed in partnership with Paddle’s support and fraud protection teams.
7. Contact Us
If you have any questions regarding this Refund Policy or the status of your order, feel free to contact us at:
📧 Email: contact@algoridadigital.com
🌐 Website: https://algoridadigital.com
Thank you for choosing Algorida Digital!